Business Process Outsourcing

We cut your labour costs by employing specially trained staff in low-cost countries to answer your calls and deal with your routine customer service requests – such as taking orders, taking bookings and answering questions – using your own business management software.
We have particular expertise in three main industries:
Taxi & Private hire operators – for taking passenger bookings Bookings On-line retailers - for processing sales orders and payments Healthcare and medical – for handling appointments
Anyone can provide a cheap service with cheap labour but we ensure the highest possible quality of service to your customers by employing and training well educated motivated people who are dedicated to your business alone. Your customers won’t be able to tell where their call is being answered.
Call us now on 020 3355 6175 for a friendly conversation to see what we can do for you

Taxi & Private Hire Operators

• Telephonists - answer calls and take bookings on your required despatch system.
• Controllers - despatch jobs and handle driver calls in your company.
• Managers - handling daily operations, training and motivate staff to your required needs within your company structure.

Message Answer Service

• Telephonists - a switchboard operator on your overflow calls for your customers.

On-line Retailers

• Telephonists - as your first point of contact up selling for your company in a fast and reliable manner on your required system.
• Supervisors - orchestrate and control the telephonists and foreseeing any difficult issues are appropriately handled.
• Managers - handling daily operations, training and motivating staff to your required needs within your company structure.

Healthcare & Medical

• Telephonists - booking appointments and rescheduling on your required system.
• Supervisors - orchestrate and control the telephonists and foreseeing any difficult issues are appropriately handled.
• Managers - handling daily operations, training and motivating staff to your required needs within your company structure.

"Coming together is a beginning. Keeping together is progress. Working together is success."